When you shop with me, you are buying handmade artwork. My offerings are designed and created in the United States.
If your order arrives damaged, please contact me immediately for a replacement. You may return any non-sale item for a store credit, minus shipping costs. For store credit, your item must be in its original condition and returned to me within 21 days of its shipment date. Please email me at Teresa@SilvestriStudios.com to initiate your return.
I am committed to safeguarding all personal information collected online. This privacy notice pertains to the collection and use of all information at SilvestriStudios.com. I may modify my website, its features and my practices from time to time. However, I will treat all personal information I collect in accordance with this privacy notice.
All Information Is Voluntary: At SilvestriStudios.com, I do not collect personally identifiable information unless my visitors voluntarily provide it to me.
Visitors who order merchandise from SilvestriStudios.com will be required to provide their full name, billing and mailing addresses, e-mail address and telephone number. If the order is being shipped to a third party, I will also need the recipient’s name and mailing address.
I do not knowingly collect names, addresses, and e-mail addresses from children under eighteen. When visitors come to my website, the site automatically collects some non-personally identifiable information such as the type of computer operating system and browser being used.
How I Use Information
I use visitors’ personal information for internal purposes only, such as subscribing to my newsletter, or, to fill orders from the SilvestriStudios.com shop.
I use the e-mail addresses of subscribers to my newsletter to send the requested letter(s). I may use e-mail addresses and mailing addresses to send promotional, sales and other information. Newsletter recipients who no longer wish to receive information from me can opt out by contacting me.
I never sell, rent, or otherwise share visitors’ personal information with third parties. I sometimes use non-personally identifiable information that I collect to improve the design and content of my site, and to improve my visitors’ experience. I may also may use this information to analyze site traffic, as well as to offer better products, programs, or services.
I will disclose information I maintain as required by law, for example, in response to a court order or a subpoena.
I will not use or transfer personally identifiable information in ways that are materially different from the ones described above without also providing notification of such practices and obtaining consent for any materially different uses.
SilvestriStudios.com uses appropriate and up-to-date physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information provided through SilvestriStudios.com.
For most orders placed in the SilvestriStudios.com shop, I use PayPal, Inc. to process financial payments.
PayPal, Inc.ensures that orders placed on my site are encrypted using SSL technology, so you can rest assured that your transactions are protected, provided that your browser supports the Secure Socket Layer protocol (SSL). For information regarding PayPal’s security and privacy terms, visit www.paypal.com/webapps/mpp/paypal-safety-and-security.
SilvestriStudios.com may periodically update this Privacy and Security Policy for new, unanticipated uses not previously disclosed. Any changes made will be posted and dated here. By visiting my website, you agree to accept any changes made to this policy. SilvestriStudios.com Privacy and Security Policy only addresses the use and disclosure of information I collect from you on my website.
Updated January, 14, 2014